
John Engates joined Rackspace in August of 2000 and currently serves as Chief Technology Officer. Engates has worked in several areas of
Rackspace including Operations, Professional Services and Customer Care. Most recently, Engates has been responsible for managing the
ongoing development of Rackspace's Intensive segment. Engates was one of the leading forces behind Rackspace's Microsoft Gold
Certification.
Prior to joining Rackspace, Engates was a founder of Internet Direct, one of the oldest and largest Internet service providers in
Texas.
Engates is a graduate of the University of Texas at San Antonio and holds a B.B.A. in Accounting.

First, it's to be a good dad. After that, I want to build something worthwhile. Rackspace is worthwhile.

"Two things are infinite: the universe and human stupidity; and I'm not sure about the universe." — Albert Einstein

The beginning of our Intensive service level when we launched the first Intensive customer on brand new Dell servers in our new
datacenter.